Privacy policy

Overview

Privacy policy

Your rights

If your personal data were/are processed (see policies below), you have the right to

access your personal data,
let your personal data be rectified or erased,
restrict processing of your personal data,
export your personal data and
object to processing of your personal data.

To exercise your rights, contact the responsible person (see below).

Responsible person

Responsible for data processing: bitfire web engineering GmbH (you can find our address there).

Preferred contact method: contact form.

Note: Customers from China can find a Chinese version here. / 你可以在这里找到中文版

DAVx⁵ (the app)

DAVx⁵ is a software that you can use to manage your data. We (developers, bitfire.at) never see any piece of your data, so we're neither controller nor processor in the terms of GDPR. We only provide the software.

We do not extract or collect any data (including personal data) from DAVx⁵ usage. Also, there are no ads and there's no tracking.

Note: App stores (like Google Play) and installed 3ʳᵈ-party apps may track app installation and usage (including DAVx⁵).

How the app handles personal data

All data that you enter in DAVx⁵, including login credentials, and all data that are transferred between the app and your server(s) – like contacts, events and tasks – are stored locally on your device. These data are not transferred to anyone else, except the server that you entered. We recommend to check the privacy policies of the servers / services you use.

Anonymous Web link statistics: When you open links to the DAVx⁵ Web site from within DAVx⁵, anonymous data like the the package name and app version are appended to the URL so that we can estimate apps version distribution. No personal or user-specific data are transferred.

Location permissions: You may have to grant coarse and fine location permission in DAVx⁵. This permission is needed if you turn on the "Sync over WiFi" option with a specified SSID. It indicates that – when using a wireless network – the WiFi provider can determine your location based on the IP address you get when using this network. We're not accessing, processing or transferring these data in any way, and we are not tracking your location.

Third-party apps: By design, data (like contacts, events and tasks) are stored in a device-local store that can be used by other apps like calendar apps, contact apps and task apps. So apps that have the necessary permissions (for instance, calendar permissions) and system apps can access these data. We recommend to check the privacy policies of such apps when installing them.

Web site

This Web site (DAVx⁵ Web site, *.davx5.com) logs visits, including IP addresses. IP addresses are only used to maintain operations (block IP ranges when necessary, trace back attacks) and are removed timely.

No cookies are used and no other personal data are collected.

Contact form

If you use the contact form, an email is sent to us. Data transfer between the contact form server and our email server is encrypted (no plain text transfer from the form until our email client), so the form is preferred over plain-text emails.

Collected personal data: name, email address

Purpose: These data are only used to process your request and send a reply.

Demo license / get quote form

When you request a Managed DAVx⁵ demo license, these personal data are collected:

organization name and domain
contact person name and email address

Purpose: These data are only used to

generate the requested demo license and
contact you about a follow-up real license.

Donations

Personal data related to donations (name, email, origin, IP address) are only used for payment processing and accounting purposes. These data

are processed by donorbox.org, which is located in California (USA) – their privacy policy as a data processor applies.
are legally required to be kept for at least 7 years.

Support

Support requests which are sent over the Support form or to our support email addresses (like support@davx5.com) are stored in our helpdesk system Zammad, which is located in Berlin, Germany and our processor as set out in the GDPR.

Collected personal data:

name, email address, date/time
support request (text and possible attachments, may include personal data)

Purpose: These data are only used to process the support request.

Data retention: Closed tickets, including all personal data are deleted one year after the ticket is closed (or upon request).